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Transforming Social Media into Success

See how tsorbit helped businesses like Puppy Pampering Pet Spa grow their leads, engagement, and reputation through tailored digital strategies.

  • Business Name

Puppy Pampering Pet Spa

  • Owner

Lily K.

  • Location

Chicago, IL

  • Service

Pet Grooming and Spa Treatments

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The Challenge

Puppy Pampering Pet Spa had an established reputation, but their social media presence wasn’t generating new leads or engaging customers effectively. Lily K. knew that potential customers were on social media but didn’t have the tools or expertise to reach them consistently. The business also struggled with manually managing leads and tracking customer inquiries, which often led to missed opportunities.

The Solution

tsorbit’s team helped Puppy Pampering Pet Spa transform its lead generation and customer engagement by:

Social Media Management

We took over the management of their Facebook and Instagram accounts, creating consistent, engaging content that showcased their services.

Lead Generation Ads

Our team launched targeted ad campaigns to drive new customer leads directly from social media to their booking page.

Reputation Management

We automated review requests, helping Puppy Pampering gather more positive reviews and respond to customer feedback.

The Results

  1. Consistent Lead Flow:
    Puppy Pampering Pet Spa began generating 35-50 new leads every month from Facebook and Instagram ads.
  2. 40% Increase in Social Media Engagement:
    Their social media following grew, and engagement rates increased by 40% as a result of consistent, high-quality posts.
  3. Improved Online Reputation:
    Automated review requests led to a 50% increase in positive reviews, helping build trust with potential customers.

“We had no idea how to properly manage our social media until tsorbit took over. Now, our posts are engaging, and we’re seeing more inquiries through Facebook and Instagram than ever before. Amazing team!”

Lily K.

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