Transforming Pet Care Growth
Learn how Paws & Claws Pet Care gained 50 new leads and boosted bookings with targeted marketing and streamlined customer management. See the impressive results of a strategic approach in action.
The Challenge
Paws & Claws Pet Care, like many other grooming businesses, was struggling to consistently attract new customers. The business relied heavily on word-of-mouth referrals and occasional social media posts, but the results were inconsistent. With no formal lead generation strategy and a small marketing budget, owner Mike S. found it difficult to maintain a steady flow of new clients. Additionally, the business lacked an efficient way to manage customer bookings and follow-ups, resulting in missed opportunities.
The Solution
tsorbit’s team introduced Paws & Claws Pet Care to our Leads Rush Program, which combined targeted Facebook and Instagram ads with tsorbit Suite (CRM). Our approach included:
Targeted Ads on Meta Platforms
Reactivation Campaign
tsorbit Suite CRM
The Results
50 New Leads in One Month:
Within the first 30 days, Paws & Claws generated 50 new leads, with 70% converting into appointments.
20% Increase in Appointments:
With automated reminders and follow-ups in tsorbit Suite, the business saw a 20% increase in bookings within the first quarter.
Improved Customer Retention:
The reactivation campaign brought back over 30% of inactive clients, boosting overall revenue.
